E-commerce & User Experience Consultant

Antonio Volpon

[This page in Italian]

Services

I support companies throughout the entire lifecycle of an e-commerce project, from the initial strategy to optimization. I define the methodological approach, manage tenders for partner selection, and oversee UX design, with particular attention to internationalization and omnichannel strategies. I specialize in information architecture and user experience optimization through expert evaluations and user acceptance testing.

Methodology

I intervene in the preliminary phases to define the most effective approach to the project, from methodologies to work tools. If necessary, I manage the tender process, handling the drafting of the brief (or SOW), the involvement, and the selection of the most suitable partners.

Design

I oversee the UX design of e-commerce services, ensuring the quality of deliverables and developing specific functionalities for internationalization and omnichannel strategies. I specialize in information architecture, managing navigation, filters, and search engines based on product information.

Optimization

Optimization verifies the quality of e-commerce design through expert evaluations based on over 500 guidelines, providing detailed and prioritized suggestions. It also includes the management and partial execution of User Acceptance Tests (UAT).

Project management

I personally take care of project planning, or for structured projects, I coordinate the work of other project managers, whether internal or external to the company. I also supervise the activities of agencies and system integrators to ensure alignment with project objectives.